Didn't Receive Rewards After Watching an Ad? Here's What to Do:
If you didn't receive your rewards after watching an advertisement, please assist us in resolving the issue by reporting it to our customer support team.
To expedite the investigation process, include the following information in your Advertisement Bug Report:
Advertisement Bug Report:
- UID (Player ID):
(You can locate your Player ID within the game by going to Menu → Settings.)
- Date/Time (including your timezone) when you watched the ad:
- The name of the game/app featured in the ad:
- Screenshots that illustrate the issue:
Our team will use this information to investigate the problem and ensure you receive the rewards you're entitled to.
Your cooperation in reporting these issues is greatly appreciated and helps us maintain a smooth gaming experience.
Thank you for your understanding and support.