Encountered Bugs or Errors While Playing? Here's What to Do:
If you've encountered any bugs during your gameplay experience, please help us by reporting the issue to our customer support team. To provide the most effective assistance, include the following information in your bug report:
Bug Report:
- UID (Player ID):
(You can locate your Player ID within the game by going to Menu → Settings.)
- Date/Time (including your timezone) of the issue:
- Details of the Issue:
- Screenshots/Videos that illustrate the issue (optional):
(Attaching videos can expedite the investigation process.)
Our team will use this information to thoroughly investigate the problem and work towards resolving it. Your input is invaluable in helping us improve your gaming experience.
Thank you for taking the time to report any issues you encounter, and we appreciate your support.