Having Trouble Making Purchases? Here's What to Do:

If you're experiencing issues with making purchases, you can often resolve the problem by deleting cache and data.

Please follow these steps:

Please make sure your game account is linked before proceeding to avoid potential data loss.

On Google Play:

1. Access the Settings on your phone.

2. Select "Apps."

3. Locate the game in question.

4. Choose "Clear Cache/Data."

5. Confirm your selection and delete the game.

 - (Ensure your account is linked before deletion.)

6. Reinstall the game.

On App Store (iOS):

1. Delete the game from your device.

 - (Check if your account is linked before deletion.)

2. Navigate to your device's Settings.

3. Tap on "Safari."

4. Select "Clear History and Website Data."

5. Reinstall the game.

If the issue persists even after following these steps, please contact our Customer Support team with additional details. We're here to assist you further.